Be able to send order / refund copy again to customer from order history
Sometimes customers ask order or refund copies from past since they have lost the one they got when order/refund was done. It is possible send them from Officer but not from Striker, which is sales rep main tool. This would essentially improve and make work process more efficient when it could be done from Striker.
sanna.pentikainen
shared this idea
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carl.osterman
commented
This is possible today. If you enter the order history in Striker and do a "long press" on the order you want to send a copy of you get two options, "Send copy of order" and "Copy this order to new order". Click "send copy of order" and a copy is sent directley to the address in the customer card.
If you like me think it's annoying that you don't get an option to choose CC-address or change the main address please vote for my suggestion:
- "Possibility to choose email address when sending order/refund-copy from the order history"