Sofia.Ostlund
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5 votes
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2 votes
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6 votes
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1 vote
Some reps would like to leave a copy of the preliminary refound as well. Is this something your reps would want?
An error occurred while saving the comment Sofia.Ostlund commented
Yes, they do. But then you want the copy to say that, that it is a preliminary refund, so the customer knows that. Then when the refund is approved the "real" copy is being send to the customer.
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4 votes
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5 votes
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Ad column Chain in refund orders, so you are able to sort after chain.