Sofia.Ostlund
My feedback
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Some reps would like to leave a copy of the preliminary refound as well. Is this something your reps would want?
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Sofia.Ostlund
commented
Yes, they do. But then you want the copy to say that, that it is a preliminary refund, so the customer knows that. Then when the refund is approved the "real" copy is being send to the customer.
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4 votes
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Ad column Chain in refund orders, so you are able to sort after chain.